General Support
Questions about features, installation, or troubleshooting? We're here to help.
stevangrubac@lakeview-webdev.comPrivacy & Data
Questions about your data, GDPR requests, or privacy concerns?
stevangrubac@lakeview-webdev.comSecurity Issues
Found a security vulnerability? Report it confidentially to our security team.
stevangrubac@lakeview-webdev.comContact Information
Email Support
Email is the best way to reach our team. We respond to all inquiries promptly and thoroughly.
- General Support: stevangrubac@lakeview-webdev.com
- Privacy Requests: stevangrubac@lakeview-webdev.com
- Security Reports: stevangrubac@lakeview-webdev.com
- Legal Matters: stevangrubac@lakeview-webdev.com
Before Contacting Support
To help us assist you faster, please:
- Check our FAQ page for instant answers
- Include your Chrome version (chrome://version)
- Describe the issue with specific steps to reproduce
- Attach screenshots if applicable
- Mention any error messages you received
Bug Reports
Found a bug? Help us fix it by providing:
- Detailed description of unexpected behavior
- Steps to reproduce the issue
- Expected vs. actual results
- Your operating system and Chrome version
- Screenshots or screen recordings (if relevant)
Priority support for security issues: Security vulnerabilities are handled with urgency. Include "SECURITY" in your subject line for immediate attention.
Feature Requests
Have an idea to improve TrackPack? We'd love to hear it!
- Describe the feature and how it would help
- Explain your use case
- Share any examples from other products
- Tell us how important it is to you
Send feature requests to: stevangrubac@lakeview-webdev.com
Privacy & Data Requests
Under GDPR and CCPA, you have the right to:
- Access: Request a copy of your data
- Delete: Request deletion of your data
- Correct: Request correction of inaccurate data
- Export: Request data in portable format
- Withdraw consent: Revoke permissions at any time
Submit privacy requests to: stevangrubac@lakeview-webdev.com
Include: Your Gmail address and specific request type (access, delete, export, etc.)
Business & Partnership Inquiries
Interested in partnering with TrackPack or have a business proposal?
Contact: stevangrubac@lakeview-webdev.com
Media & Press
For press inquiries, interviews, or media requests:
Contact: stevangrubac@lakeview-webdev.com
Response Times
We aim to respond to all inquiries as quickly as possible:
- General questions: 1-3 business days
- Technical support: 1-3 business days
- Security reports: Within 24 hours
- Privacy requests: Within 5 business days (GDPR/CCPA compliance)
- Legal matters: Within 5 business days
Note: Response times may be longer during weekends and holidays. We appreciate your patience.
Additional Resources
- Homepage: TrackPack Home
- Features: Product Features
- Security: Security Overview
- FAQ: Frequently Asked Questions
- Privacy Policy: Privacy Policy
- Terms of Service: Terms of Service