Quick Summary
Use TrackPack to: Track your packages from Gmail automatically
We provide: Read-only Gmail access, AI email processing, real-time carrier tracking
You agree to: Use responsibly, comply with laws, accept "as-is" service
We're not liable for: Lost packages, tracking errors, service interruptions
Agreement to Terms
By installing or using the TrackPack Chrome extension, you agree to be bound by these Terms of Service. If you disagree, you may not use the Extension.
Description of Service
TrackPack is a Chrome extension that:
- Scans your Gmail inbox for shipping notifications
- Extracts package tracking information using AI
- Displays packages in a unified dashboard
- Fetches real-time tracking updates from carriers
- Sends delivery notifications
User Requirements
Eligibility
- Must be at least 13 years old
- Must have a valid Gmail account
- Must have permission to access the Gmail account you connect
- Must comply with all applicable laws
Account Responsibility
You are responsible for:
- Maintaining security of your Google account
- All activities through your account
- Notifying us of unauthorized access immediately
Acceptable Use
✅ You MAY:
- Use for personal package tracking
- Track packages from your Gmail
- Install on multiple devices
- Customize extension settings
❌ You MAY NOT:
- Use for illegal purposes
- Access others' accounts without permission
- Reverse engineer the extension
- Bypass security features
- Spam or harass
- Resell or redistribute
Gmail Access and Permissions
What We Access
- ✓ Read-only access to Gmail inbox
- ✓ Only shipping/tracking related emails
- ✓ Email metadata (sender, subject, date)
What We DON'T Access
- ✗ Ability to send emails
- ✗ Ability to delete or modify emails
- ✗ Contacts or other Google services
- ✗ Emails unrelated to shipping
Revoking Access
You can revoke Gmail access at any time:
- Go to myaccount.google.com/permissions
- Find "TrackPack" and click "Remove Access"
- Or uninstall the Extension
Service Availability
⚠️ "As-Is" Service
TrackPack is provided "as is" without warranties. We do not guarantee:
- Uninterrupted service
- Error-free operation
- Accuracy of tracking information
- Availability of third-party APIs
Service Changes
We reserve the right to:
- Modify or discontinue features
- Update the Extension
- Suspend service for maintenance
- Terminate service entirely (with notice)
Third-Party Services
Integration Dependencies
TrackPack relies on:
- Google Gmail API - Email access
- AI Processing Services - Email analysis and data extraction
- Carrier APIs - Real-time package tracking
You must also comply with:
We are not responsible for third-party service failures, changes, or terminations.
Intellectual Property
Our Rights
- TrackPack name, logo, and branding are our trademarks
- Extension code and design are protected by copyright
- All intellectual property rights are reserved
Your Rights
- You retain ownership of your data
- You retain ownership of your emails
- You grant us a license to process your data to provide the service
User Data and Privacy
We collect and process data as described in our Privacy Policy.
Key Privacy Points
- Your data is yours - We don't claim ownership
- You control your data - Delete anytime
- We don't sell your data - Never have, never will
Limitations of Liability
IMPORTANT LEGAL NOTICE
NO WARRANTY:
THE EXTENSION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
LIMITED LIABILITY:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Lost packages or delivery failures
- Inaccurate tracking information
- Service interruptions or downtime
- Data loss or corruption
- Third-party service failures
- Any indirect, incidental, or consequential damages
Maximum Liability: Limited to the amount you paid for TrackPack in the past 12 months (currently $0, as the service is free).
Termination
By You
You may stop using TrackPack at any time by:
- Uninstalling the Extension
- Revoking Gmail access
- Requesting data deletion
By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Abuse the service
- Engage in illegal activity
- Cause security risks
Updates to Terms
We reserve the right to update these Terms at any time. We will notify you by:
- Updating the "Last Updated" date
- Displaying a notification in the Extension
- Posting on our website
Continued use after changes = acceptance of new Terms.
Acknowledgment
By using TrackPack, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.